448h Privacy Policy: How We Handle Your Account Data
448h collects and uses only the information needed to run your wallet, process deposits through bKash or Bank Transfer, and keep your sessions secure. What we collect, why we collect it, and what you can do about it — that is what this policy covers. Access to this platform depends on your local law and eligible regions.
Account data handled with care
bKash and Bank Transfer context only
Your right to review and correct
Contact route published below
POLICY POSTURE
What We Collect and Why
When you open an account on 448h, we collect the details you submit during registration — name, contact information and any identity verification documents required for wallet transactions. When you make a deposit using bKash or Bank Transfer, the transaction reference and amount are recorded against your account to keep your wallet history accurate and to support any disputes you raise later. We also collect device and session data — browser type, IP address, pages visited — to keep the platform working correctly on mobile and to detect irregular access. Cookies help us remember your session state so you do not have to log in again after a short break; you can control cookie preferences through your browser settings. We do not sell your personal data to third parties for marketing. Data shared with payment processors like bKash is limited to what those processors require to confirm a transaction. We retain account records for as long as your account is active and for a period afterward as required by applicable rules. The specific retention period depends on the jurisdiction governing your account and the nature of the record. For records tied to financial transactions, the retention window is longer than for session logs. If you close your account, we can confirm in writing what we retain and why.
bKash transaction references
Bank Transfer deposit records
Session and device logs
Cookie state data
Identity verification documents
POLICY SCOPE
Where This Policy Applies
This policy covers the data we control directly through your 448h account. It does not extend to services operated independently of our platform, including payment processors and third-party game studios. Understanding the boundaries helps you know where to direct a query.
Account Access
Data collected when you log in, register or change account settings — including email, password hash and device fingerprint — falls fully inside this policy. You can request a summary of this data through the support route listed below.
Transactions
Deposit and withdrawal records tied to bKash or Bank Transfer are covered here in terms of how we store them. The payment processor's own privacy terms also apply to the data they hold on their side; those are separate from ours.
Site Content
Browsing behaviour on 448h — which game categories you open, how long you spend on a page — is collected as session analytics under this policy. We use it to understand how the site performs, not to build a profile for resale.
Third-Party Services
Game studios whose titles appear in the lobby, and any linked external sites, operate under their own privacy terms. We do not control how those parties handle data generated on their systems. Links to third-party services are provided for convenience only.
ACCOUNT HOLDER ACTIONS
Practical Steps You Can Take Under This Policy
Your account gives you several concrete ways to act on your data rights rather than simply reading about them. Log in and open the Account section to see the personal details we hold — name, contact and verification status. If something is wrong, the correction path is right there: edit the field, save, and the change is reflected in your account record. For data we cannot expose through the account interface — archived transaction logs, identity documents held for compliance — you can raise a request through our support route and we will respond with what we can share. Availability of specific data on request depends on applicable rules in your region. If you want to close your account and understand what records we keep afterward, contact us in writing through the support channel below. We will confirm the retention period and the reason for keeping each category of record. You are not required to submit a formal legal document to ask a question about your data — a plain message through the published support route is enough to start the process.
Review Your Records
Open the Account section after logging in to see the personal details we store. Most account-level data is visible directly from the dashboard without needing to contact support.
Correct Account Details
Edit your name, contact information or verification details through the Account settings page. Changes take effect immediately. For documents we hold separately, raise a correction request through support.
Raise a Data Question
Send a plain message through our support route to ask about archived records, retention periods or specific data categories. You do not need a legal template — a clear description of your question is enough.
Request Account Closure
Contact support in writing to request account closure. We will confirm which records we retain after closure and the reason for each, based on the rules applicable to your region.
CONTACT ROUTES
How to Reach Us About This Policy
If you have a question about this policy, want to review data we hold, or need to raise a correction, use the contact routes published on the 448h site. We do not publish operating hours we cannot verify, so reach us through the channels below and we will respond through the same route.
Live Chat
Open the chat widget on the 448h site to ask a policy question directly. This is the fastest path for account-level queries about data or corrections.
Email Support
Send a written data request or policy question to the support email address listed on the Contact page. Written requests are useful for correction and account-closure queries.
Account Help Page
The Account section of the site includes a help route for wallet and identity queries. Start there if your question is tied to a specific bKash deposit or Bank Transfer record.
DATA HANDLING DETAIL
How We Manage Data Security and Retention
Our data handling is built around what your account actually needs — no more collection than is necessary to keep your wallet working, your session secure and your transaction history accurate. Cookie use is limited to session state and basic analytics; no cross-site tracking cookies are set. We review what we store on a periodic basis.
Account Security
Access to your account data is restricted by login credentials and session tokens. We do not expose account data through unauthenticated endpoints. If we detect unusual access patterns, your session may be ended and you will be asked to verify identity on next login.
Cookie Controls
Session cookies are set when you log in and cleared when you log out or your session expires. Analytics cookies operate at an aggregate level. You can block non-essential cookies through your browser without losing account functionality.
Retention Windows
Active account data is held as long as your account is open. Financial records tied to bKash deposits or Bank Transfer transactions are kept for a longer period based on applicable rules for your region. Session logs are held for a shorter window and then purged.
Policy Updates
When this policy changes in a material way, we post the updated version on this page with a revised date at the top. Continued use of your account after a policy update means you have had the opportunity to read the new version. For significant changes, we may send a notice through your registered contact.
POLICY QUESTIONS
Common Questions About This Privacy Policy
These questions cover what we hear most often about data, account rights and how to contact us. If your question is not here, the support route above is the right next step.
What personal data does 448h collect when I open an account?
We collect the details you submit at registration — name, contact information and any identity verification documents needed for wallet transactions. Device and session data is also collected to keep your account secure and to detect irregular access. We do not collect more than what the account and wallet functions require.
Is my bKash deposit information kept private?
Yes. The transaction reference and amount tied to a bKash deposit are recorded in your account wallet only to keep your history accurate and to support any dispute you raise. We share only what bKash requires to confirm the transaction on their end; that data is governed by bKash's own privacy terms.
How do I see what data you hold on my account?
Log in and open the Account section. Most personal details — name, contact, verification status — are visible directly from there. For archived records or documents held separately, send a written request through our support route and we will confirm what we can share based on your region's applicable rules.
Can I correct information on my account?
Yes. Open Account settings, edit the relevant field and save. The change is reflected immediately for contact and account details. For identity documents or records we hold separately for compliance, raise a correction request through the support email published on our Contact page.
Does 448h share my data with game studios in the lobby?
No personal data identifying your account is shared with game studios for marketing. Session data used to load a game is processed for that session only. The studios — JDB, Bigtime Gaming, CQ9, Spadegaming, Habanero — supply game content through the lobby; they operate under their own data terms for data processed on their systems.
How long do you keep my data after I close my account?
Financial records tied to deposits and withdrawals are retained for a period set by the rules applicable to your region. Session logs are held for a shorter window. If you close your account, contact support in writing and we will confirm exactly which categories of record we keep and for how long.
Mobile / Casino